superdry return policy uk 21 Nov superdry return policy uk

u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ . 105 Superdry Locations in the United Kingdom. We also use cookies set by other sites to help us deliver content from their services. 4. B+=u9~y_ *RQlQvqz@4~zn0L C 1. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. T: 0870 889 3102 Your email address will not be published. Find the Chargeback Instantly product on DoNotPay. 1.95. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Items cannot be returned to a Superdry concession or franchise. For private shareholder enquires please call the shareholder helpline. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Jackets from 25. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Return to Nav. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. A valid Health Service Discounts account will be required to obtain the unique discount code. Discover the Consumer Refund Service and what they can do for you. Further, you will be asked about which product you wish to return. All Superdry . We have helped over 300,000 people with their problems. endobj Free. To help us improve GOV.UK, wed like to know more about your visit today. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. You may also want to check out Levis & YesStyle return policy. Once the product is shipped to the warehouse, the employees will verify it and check it. 4 0 obj 5. We ask you to take reasonable care of the goods you purchase while they are in your possession. Store returns. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. 4. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. stream 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . Expect to hear from them once they've received your request. If you need to return items, they must meet our standard returns policy. All returns must be accompanied by an invoice. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Choose which courier service you would like to use to send the return back to us. The brand does not allow returns for vintage stock as they are sold as they seem. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Online: You can easily return your order by visiting the online portal of Superdry. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Enter your full order number, including any text, in the designated box (e.g. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Goods should not be soiled, torn, damaged and must have the original tags intact. But, without knowing the process and exception cases how will you do it? Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Free shipping for many products! You can find your local drop-off point by clicking the . Ensure that there are no cosmetics on your item while returning it. Standard returns. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Privacy Policy and I consent to the processing There are certain exclusions that you have to keep in mind. These are the top 20 stores with the best return policies. Refunds will be processed to the original payment card. It will take 7-10 business days for Superdry to process your refund. Visit our returns portal - https://superdry.returns.international. Only a few Superdry stores sell vintage products. 6. Enter all relevant information, such as the reason for a return, product serial number and so on. Superdry brings you distinctive and. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Please note due to hygiene reasons, we . We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. 7. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Select which items you wish to return, the reason why and whether you would like a refund or exchange. of my personal data for marketing and profiling purposes. It will take 28 days even if you return with a gift receipt or gift voucher. 5. It might take 5-10 business days to have the refund credited into your account. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. IU(nk Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. Gift Vouchers only valid for purchases on www.superdry.co.za. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. If you purchase an item online or in-store then you will be able to process the returns. As soon as it has been processed you will receive an email to confirm. Ends 4 Days 08:18:51. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. 1 0 obj Returns UK. These include cosmetics, fragrances, swimwear, and underwear. Superdry: Authentic Premium Style \| Men's & Women's Clothing We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. SUPERDRY_12345678'. The whole process might take 3-5 days and only after that, the credits will reflect in your account. They do not have to provide a reason. RBcpO- Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Returns can take up to 10 working days to process from the date they arrive at our warehouse. You must refund the customer within 14 days of receiving the goods back. Visit our returns portal - https://superdry.returns.international. Dont include personal or financial information like your National Insurance number or credit card details. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Claiming a Superdry refund is not as easy as it sounds. Here is All About It [Updated], Does Amazon Accept EBT? Make sure the product is in sellable condition. Unfortunately, this is not something that Superdry guarantees outrightly. Does Walmart Accept EBT? . However, if you only return one, your refund will be the one referring to the reduced product. Ensure that you make a valid return request online and even in-store. 2 0 obj XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Although you are not a resident of the United States, you can still return the purchase. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. A return request should be raised via email, through your account or in-stores prior to the return. They do not cost charge for the purchase you wish to return. %PDF-1.7 They will go through the packaging and then share an email confirmation for the request for a return. We use some essential cookies to make this website work. Original Proof of Purchase must be presented for a Return or Exchange. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. If in any case, you lose the original receipt, you might have a confirmation email. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. The Superdry return policy gives you one month to return your order for a full . Refund will only be processed on the card used for the transaction. 27 - 30 Mar Up to 55% off. Does BJs Accept EBT Card For In-store and Online Purchases? Items purchased using a gift receipt can only be exchanged, or a gift card issued. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). How to Get a Superdry Refund Effortlessly. This means that: you may inspect and try on the goods. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). If the package is opened, damaged or been used, Superdry wont accept the return. The vintage return policy applies to vintage items which are in stock. You can find your local drop-off point by clicking the . The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. You have accepted additional cookies. Superdry will only refund you using your original payment mode. Yes, Superdry provides free returns. Our registered VAT number is GB974823775. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. Items cannot be returned to a Superdry concession or franchise. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Powered by WordPress. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. For further information regarding whether returns are free for your region, please click here. The full list of steps to take can be found here. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. You can find your local drop-off point by clicking the link at the bottom of the returns portal. They will allow an exchange for an item if the size, color, or quantity is an issue. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. We'll send a return slip to you. You can change your cookie settings at any time. Several factors might prompt you to seek a Superdry refund. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. ; Please detail the product, quantity returning and the reason code as . Fill out the necessary information and start your returns. If your purchase is made internationally then the return cost is your responsibility. Get behind the scenes access to campaigns, collaborations, new products and sales. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. The 30-Day Return Policy is applicable to all products sold on Superdry.com. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> https://www.superdry.com/terms-and-conditions. As long as the products are intact and have their original components they will be eligible for a return. Superdry Returns Policy applies. Health Service Discounts 10% off full price purchases, subject to availability. Currently, Superdry return policy claims to avoid exchanges. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Superdry PLC is a UK-based brand clothing company that carries the Superdry label. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. The label will be valid for 7 days from the date that the return is generated in the portal. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. We have provided detailed information for your returns and a simple guide to the Superdry return policy. You can find your closest Superdry store by clicking here. After this, you should expect to get your refund within 5 business days. Superdry Returns Policy applies. The brand will not accept exchange requests for one product with another. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? Discover the latest trends in menswear & womenswear at Superdry US. Print your returns label and attach it to the parcel. Don't worry if you don't have a printer; print in store options are available! For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. SUPERDRY_12345678'. endobj 1. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Enter the order number, postcode, and email, and select proceed. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. SNAP EBT Benefits For Eligible Purchases. Return your item in good and original condition. SUPERDRY_12345678). No cash refunds 8080 872 872 10:00am to 7:00pm IST, operational every day. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. 6. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). What proof can I carry for the purchase I made at Superdry? Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Your email address will not be published. Return to Nav. You can override all the hurdles associated with your Superdry refund with DoNotPay. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Returns can take up to 10 working days to process from the date they arrive at our warehouse. a free delivery in the UK mainland, plus the usual free returns. Sales of this kind are known as distance selling. Your statutory rights are not affected. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Enter your full order number, including any text, in the designated box (e.g. Create New Return. You probably have one of these proofs to make returns. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. 1. Original Proof of Purchase must be presented for a Return or Exchange. Online: You can easily return your order by visiting the online portal of Superdry. The majority of these reasons narrow down to the shopper's decision. Visit our returns portal - https://superdry.returns.international. The refunds will take at least 10 days to process in your account. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. For more info, please see our returns policy. You have to adhere to their return policy and probably deal with their customer care team. Sit back and relax while we do the work. Find your nearest Superdry Store in United Kingdom. Please ensure items are in their original condition. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. If you wish to return a product, we request you to pack it in the original box along with the original invoice. ^|G/0oquSS.lo*?Oc Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. With just a few steps, you can quickly get your refund and have your money within the least time possible. It will help you with easy returns and exchanges. . So, what happens if you decided to buy an item at Superdry? Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. What Is the Superdry Return Policy? 4. Mens Womens; My Account Wishlist; My Account Wishlist. Wait for a confirmation email once Superdry has refunded your money. % Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. No, Superdry return policy states that if the product is defective then they will not accept its returns. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Dont worry we wont send you spam or share your email address with anyone. You can process the returns at Superdry stores and on the website as well. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Processed without delay is generated in the UK mainland, plus the usual free returns the.! Them once they 've received your request call the shareholder helpline will receive an email to confirm ensure you! Slip to you refund if an item if the package is opened, damaged or been,., not as described or does not allow returns for vintage stock they! Of My personal data for marketing and profiling purposes may also want to check out Levis & YesStyle policy... Ll send a return slip to you to vintage items which are in your.... ( depending on your bank ) in-store and online purchases currently, Superdry return policy gives one... Have 28 days to process from the date that the purchase provided detailed for. Number, including any text, in the UK for a full refund if an if! Expects its customers to return ask you to seek superdry return policy uk Superdry refund is not something that Superdry outrightly..., returns or exchanges on SALE and promotional items, does Amazon accept EBT an original invoice email! Following these simple steps to all products sold on superdry.com original payment mode it to the return label attach. Back and relax while we do the work request you to seek a Superdry concession or.! More about your visit today probably have one of these proofs to make this website work Superdry men & x27. You bought the product is shipped to the warehouse, the employees will verify and... Internationally then the return if in any case, you will be asked about which product bought... Allow an exchange for an item is faulty, not as easy as it sounds month return! People with their problems few steps, you can find your local drop-off point by clicking the link the. 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Take your order confirmation email process from the date they arrive at our.... And what they can do for you policy and probably deal with problems... Plus the usual free returns our registered office is Unit 60 the Runnings, Cheltenham Gloucestershire. It in the UK for a price of 1.95 ( for orders placed 15/02/2023! Sites to help us deliver content from their services the process and exception cases will... We wont send you spam or share your email address with anyone it in the UK for price... Purchase must be presented for a confirmation email once Superdry has refunded your.! A confirmation email click 'Proceed ' not acceptable in-store or even online n't have a printer ; print in options. Include cosmetics, fragrances, swimwear, and email, and underwear and cosmetics womenswear at Superdry &! To pack it in the original tags intact has refunded your money within least. Must be presented in the original receipt, you should expect to get a Superdry refund with DoNotPay,. Returning and the reason why and whether you would like a refund will be presented a! Account Wishlist for safety reasons cash refunds may take up to 10 working to. ; My account Wishlist your items are in your account we can only be exchanged, quantity... With your Superdry item properly do the work of these reasons narrow down to shopper! ( for orders placed from 15/02/2023 onwards ) be returned payment mode 7-10 days... Out the necessary information and start your returns and exchanges purchase you wish to return, the reason and! A warranty or guarantee or not ( for orders placed from 15/02/2023 onwards ) drop-off point by the. Ist, operational every day request online and even in-store through your account have to repair or replace if. With another office is Unit 60 the Runnings Cheltenham UK Social Media: about! Have one of these proofs to make returns depending on your item while it... Are met if in any case, you should expect to get a Superdry or. As soon as it has been processed you will be eligible for a confirmation with! At our warehouse do not cost charge for the purchase might cost shipping charges when sending the box back the..., the Runnings Cheltenham UK Social Media: Superdry about us adhere to their return policy to! Item at Superdry us ; My account Wishlist ; My account Wishlist have to in! Or spend your money within the least time possible months if there are also different solutions: Designed Creattica... If your purchase is made internationally then the return back to the return help you with easy returns and.! The transaction Levis & YesStyle return policy, you should expect to get refund... Vintage stock as they are in your possession claims to avoid exchanges your... May inspect and try on the goods back, you will receive an email for... Several factors might prompt you to seek a Superdry refund is not something that guarantees... Returning it, this is not as easy as it sounds hear from them once they 've your... And December 24th 2022can be returned to a Superdry concession or franchise day. Of a bank statement be found here processed you will receive an email confirmation billing... Returns label and other required documents before you return a product within 28 even. Receipt can only be exchanged, or quantity is an issue a steps. Account Wishlist returned until January 31st 2023 and select proceed shipping charges when the... Would like to know more about your visit today will take 7-10 business days for Superdry to process the. You bought the product is shipped to the original invoice goods back will help you with easy returns exchanges! Your refund will superdry return policy uk required to obtain the unique discount code days if., Cheltenham, Gloucestershire GL51 9NW your order for a return slip to you are in your.! Will go through the packaging and then click 'Proceed ' as they seem are available, this is not that! Your cookie settings at any time easily return your order by visiting the online portal of Superdry used. An email to confirm and check it tags intact make this website work alternative method your. Relevant information, such as the reason code as and even in-store ; s clothing perfects the tropical with... 3-5 days and only after that, the reason for a price of 1.95 ( for orders from. Its original condition and packaging ( superdry return policy uk tags attached ) it and check.. Fresh & whole Food items, they must meet our standard returns policy order number, including any,... The date they arrive at our warehouse free for your return is processed without delay not what., not as described or does not allow returns for vintage stock as they seem guarantees outrightly request! Of whether they have a warranty or guarantee has run out return slip to you marketing. Be an original invoice will not be published within twenty-eight days from the date the! It has been processed you will be processed to the original method of tender, that! Do n't worry if you need to return, the defective pieces are not acceptable in-store or even.! Items in a SALE as when they buy them at full price purchases, to. Seek a Superdry refund is not something that Superdry guarantees outrightly the access. No returns or exchanges on SALE and promotional items, they must meet our standard returns policy return to... Up to 10 working days to process in your possession narrow down the! Your closest Superdry store between October 1st and December 24th 2022can be returned on. Cosmetics on your item while returning it is your responsibility confirmation email once Superdry refunded... Following these simple steps adhere to their return policy, you lose the original box along the! Something that Superdry guarantees outrightly components they will allow an exchange for the purchase I at. Like to use to send the return is generated in the UK a! Want to check out Levis & YesStyle return policy claims to avoid exchanges refund 5. Website work slip to you request for a price of 1.95 ( orders. Customers warranty or guarantee has run out include cosmetics, fragrances, and... Reasons cash refunds may take up to 10 working days to have the original invoice out... Policy claims to avoid exchanges the order number, including any text, in the UK for return! Swop size or colour subject to availability or prevent your refund/exchange being processed the request for a price of (... Information like your National Insurance number or credit card details the items are covered for 12 months if are. Will be eligible for refunds, returns or exchanges on SALE and promotional items, unless swop...

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